YOU HAVE QUESTIONS AND WE HAVE THE ANSWERS!
What is the difference between a hosted PBX and a traditional PBX?
Unlike traditional PBX, hosted PBX is cheaper and maintained by PressONE. Hosted PBX also does not require any hardware. Upgrades and improvements are transparent as it is included in the hosted services.
Can I keep my existing telephone numbers?
Yes, your existing phone number can be ported to PressONE. The porting process may take up to 20 business days, but it will be completed without any service interruptions.
How is the quality of service for VoIP as opposed to traditional service?
The quality of a VoIP call has come a long way since its inception. PressONE’s hosted VoIP service enables high-quality connections with clear voice quality. Unlike traditional phone service, hosted VoIP includes many more service benefits that traditional services cannot provide.
Is Hosted Voice reliable?
We guarantee 99.99% uptime with geographically redundant network operations centers.
How will I get billed?
Once your PressONE service is activated, you will receive a monthly statement via email and snail mail. Your email statement will provide full call details, where as the paper statement will only contain a summary.
Do I need to purchase a separate voicemail system?
No, all of PressONE’s voice service plans include voicemail.