REMOTE PHONE

The Remote Phone feature provides the capability to set up a remote phone to act as if it were the PressOne (IP) phone. Instead of placing and receiving calls from the IP desktop phone, calls are made and answered from the Remote Phone. A Remote button is required on the user's phone for this feature to be available, but the phone does not have to be working for the Remote Phone feature to be operational.

For example, the user could configure their cell phone to be their remote phone, and it would act as if it was their IP phone. All calls coming into their IP (office) phone would ring their cell phone instead. Callers will hear an announcement asking them to wait while the called party is located and giving them the option to leave a voice mail.

The system administrator can configure the user's phone to show either the desktop phone number on the receiver's caller ID or the remote phone's number. They can also specify the number of seconds the phone will ring unanswered before an incoming call is redirected to voice mail or another destination.

The remote user can disconnect from a call by pressing “###”, which will leave the Remote Phone active (if using a cell phone, the phone is still in an active call). The user can also hang up the remote phone and deactivate the remote phone connection. When a call comes into their desktop phone, their remote phone will ring and they can press star “*” to answer the call

Web Portal Support for Remote Phone

The remote phone feature can be activated via the Web Portal by entering the phone number of the remote phone (for example, a cell phone or hotel phone number).

From the Web Portal, the user can set the number of seconds the phone will ring unanswered before the call is redirected to voice mail or other destination. They can also specify whether the call receiver's Caller ID will display their remote phone number or desktop phone number.

The Web Portal will only show the Remote Phone enabled status if the remote phone was activated from the Web Portal. If the remote phone was enabled by dialing into the PressOne iPBX system from the remote phone, the active status will not be shown on the Web Portal display. Also, if the Remote Phone is activated from the Web Portal, it must be deactivated either from the Web Portal or the IP desktop phone.