HOLD-ON QUEUING

This feature lets a user hold until an outgoing line becomes available. (See also Call Back Queuing.)

When a user tries to make an external call and all outgoing lines are unavailable, the system notifies the user with an announcement. The user can then hold until the line becomes available. When the line becomes available, the system automatically dials the external number for the user using the other buttons on the phone. Calls arriving at the telephone will ring and when the line is selected, the call is connected through the headset.