BUSINESS CONTINUITY PLANNING

It is now generally recognized that Business continuity planning and disaster recovery planning are vital activities. However, the creation of (and maintenance of) a sound business continuity and disaster recovery plan, is a complex undertaking, involving a series of steps.

One of the most critical aspects of business continuity planning is how do I communicate with my customers, my suppliers and my employees?

PressOne easily addresses this element of business continuity planning:

• Wherever you are, as long as you have Internet access, you can place and receive calls just as though you are in the office.
• Once your Internet access is re-established, your communications system can operate with all of the intelligence (call routing, auto attendants, call centers) that was designed into it.
• Call handling capacity of your communications system is not affected by location. There's no need to maintain idle backup circuits.